How to Log In to Megadice Casino
Signing in takes under a minute once your account is verified. Below we walk through the exact steps for desktop and mobile, the credentials we accept, and what to do if the sign-in page knocks you back.
Log In Step by Step
Our site runs as a mobile-optimised HTML5 platform, so the same sign-in flow works in any modern browser on Windows, macOS, iOS or Android. No app download is required.
- Open megadice-aud.com in your browser.
- Tap or click the Log In button in the top right corner.
- Enter the email address you registered with.
- Type your password and tick Remember Me if you are on a personal device.
- Confirm the captcha if it appears, then press Log In.
- You land straight on your dashboard with your balance and recent games visible.
Credentials We Accept
We currently authenticate accounts with the email address and password you set at registration. There is no phone-number or username sign-in option, so keep your registered email accessible.
Two-factor authentication adds a one-time code on top of your password, and we recommend switching it on from your account settings. If you registered with a crypto wallet, you still sign in with your email and password; the wallet is only used for deposits and withdrawals.
Reset Your Password
Forgot your password? Click the Forgot Password link under the sign-in form and enter your registered email address. We send a reset link that stays valid for 24 hours, so open it on the same day. If the email does not arrive within a few minutes, check your spam folder before requesting a second link, because the newest link always cancels the previous one.
Choose a new password of at least eight characters with a mix of letters, numbers and symbols. After resetting, sign in with the new password on all your devices, since old sessions close automatically.
Fix Common Sign In Problems
Most failed sign-ins come down to one of four causes. Work through the table below before contacting support, because the fix is usually on your side.
| Problem | Likely cause | What to do |
|---|---|---|
| Wrong password message | Typo, caps lock or an old password | Use the Forgot Password link and set a new one |
| Account locked | Several failed attempts in a row | Wait 30 minutes or contact support to unlock it |
| Verification pending | KYC documents not yet reviewed | Check your email for our verification update |
| Access denied by region | IP from a restricted country | Sign in from an approved location; we cannot lift geo blocks |
| Page will not load | Browser cache or an outdated app | Clear cache and cookies, then reload megadice-aud.com |
How We Protect Your Account
Security on our side
All traffic between your device and our servers runs over SSL encryption, so your credentials and payment details are never sent in plain text. Sessions expire automatically after a period of inactivity, which stops anyone picking up your phone or laptop and resuming your account. Our licence from Curaçao, number 8048/JAZ2019-042, requires us to keep these controls audited and current.
Security on your side
Your habits matter just as much as our systems.
- Use a unique password you do not reuse on other sites.
- Turn on two-factor authentication in your account settings.
- Never share your log-in details, even with someone claiming to be our staff.
- Always tap Log Out on shared or public computers.
- Watch out for phishing emails; we only send account mail from official megadice.com addresses.
Get Help With Access
If none of the fixes above gets you back in, our customer care team is available around the clock. Live chat answers within minutes and is the fastest route for a locked account, while email suits document requests and detailed verification queries.
Reach us on live chat 24/7 or email [email protected]. Have your registered email address ready, and never send your password to anyone, including us. If you feel your account has been compromised, contact us immediately and we will freeze it while we investigate.
Frequently Asked Questions
Can I sign in with my phone number?
No. We only authenticate with your registered email address and password. Phone numbers can be saved to your profile for contact purposes but not for sign-in.
How long is the password reset link valid?
The reset link stays valid for 24 hours. Request a new one if it expires, and note that the latest link cancels all earlier ones.
Why is my account locked after several attempts?
Multiple failed sign-ins trigger an automatic lock as a fraud safeguard. It clears after 30 minutes, or contact our live chat team to unlock it sooner.
Do I need a separate app to log in on mobile?
No. Our HTML5 site works in any mobile browser on iOS and Android, with the same email and password you use on desktop.
What should I do if I suspect unauthorised access?
Change your password immediately, then contact support via live chat or [email protected] so we can freeze the account and review recent activity.